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Award-winning lab · Charlotte, NC

iPad & tablet data recovery by mail

Your kid dropped it in the bath. It won’t charge. The screen is shattered and you can’t unlock it. We bring tablets back to life long enough to get your photos, notes and files off.

4.9★ on Google · 1,700+ reviews No data, no fee Since 2013
iPads & tablets
Free diagnostic, then a firm quoteNo data, no fee

What we see every week

  • Won’t turn on or charge
  • Liquid damage
  • Shattered screen, can’t unlock
  • Stuck on the logo
  • Bent or crushed
  • Fire or heat damage

How we get your data back

Like phones, tablets keep your data on chips soldered to the board, and that data is encrypted. We repair the board so the tablet boots, then we copy your files off.

We’ll need your passcode. We’ll ask for it safely once your tablet arrives.

What it costs

Free diagnostic, then a firm quote

Free diagnosis. Firm price before any work. No data, no fee.

How long it takes

Diagnosis within 24–48 hours of arrival. Most recoveries are done 2–5 business days after you approve.

Our promise

If we can’t get your data back, you don’t pay for the recovery. You only risk the cost of shipping it to us, and we pay for the trip home.

Common questions

Can you recover an iPad that won’t charge?

Usually. It’s often a charging circuit problem on the board, which we repair in-house.

Do you need the passcode?

Yes. Tablets are encrypted, so the passcode is the key to your data.

How much does it cost?

You get a firm price after the free diagnosis. If we can’t recover your data, you pay nothing for the recovery.

No data, no fee

Ready to get your files back?

Start your free mail-in. You’ll get a case number and a packing slip in about two minutes.