Phone run over or crushed? Your photos may have survived.
A bent frame, shattered glass on both sides and a phone that won’t power on. It looks hopeless, but the chip that holds your photos is small and often comes through. Crushed, run-over and badly damaged phones are what we specialize in.
Why this happens
Your photos, videos and messages live on a storage chip soldered to the logic board, and modern phones encrypt that chip to the board’s own processor. Nobody can pull the chip out and read it in another phone. To get your data back, the original board has to power on again.
When a phone is run over or crushed, the damage is usually around that chip: cracked solder joints under the chips, torn connectors, broken traces, a bent board or a damaged battery. That’s what we repair, at the component level, under a microscope.
What to do right now
- Don’t try to bend it straight. Bending the frame back can crack the board further.
- Stop trying to charge it or turn it on.
- If the battery is swollen, punctured, hot or smoking, don’t ship it. Call or text us first.
- Keep every piece, find your passcode, then start your mail-in.
How we get your data back
We open the phone, check the board under a microscope and repair what the impact broke, so the phone powers on long enough to unlock with your passcode. Then we copy your photos, videos and messages off and hand you your files.
What it costs
Free diagnosis. Firm price before any work. No data, no fee.
Our promise
If we can’t get your data back, you don’t pay for the recovery. You only risk the cost of shipping it to us, and we pay for the trip home.
ResultA phone pulled from a house fire. Every file saved.
This phone came out of a house fire. The frame was scorched, the back was melted and the phone was completely dead.
Read the case
ResultBroken screen, dead phone, nothing backed up.
The screen was broken, the phone was not working, and nothing was backed up anywhere.
Read the caseQuestions
My phone is bent and in pieces. Is it worth sending?
Often, yes. What matters is whether the board and the storage chip survived, not how the outside looks. We check it free and tell you honestly before any work.
Can you recover the data without my passcode?
No. Modern phones encrypt everything, so we need your passcode to unlock the phone once it powers on. We ask for it securely when your phone is on our bench.
Will the phone work again?
Sometimes, but after a crush or a run-over our goal is your data, not the phone. We’ll tell you what we find.
What if the board is too damaged?
Then we tell you, and you pay nothing. No data, no fee.
Common problems we solve
iPhone won’t turn on
iPhone dead, black screen or stuck on the Apple logo? Your photos are usually still on the board. Mail it to our lab. Free diagnosis. No data, no fee.
See howFire or heat-damaged phone
Phone burnt in a house fire or a car fire, or cooked by heat? We recover photos and files from fire-damaged phones by mail. Free diagnosis. No data, no fee.
See howSamsung Galaxy data recovery
Galaxy phone dead, broken or wet? We recover photos, texts and contacts from damaged Samsung phones by mail. Free diagnosis. No data, no fee.
See howGet your files back
Start your free mail-in. You’ll get a case number and a packing slip in about two minutes.