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Award-winning lab · Charlotte, NC

Memory card recovery by mail

Wedding shoot gone? Drone footage corrupted? Card says “not formatted”? Photographers, videographers and parents send us cards every week. Most of the time the photos are still there.

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4.9★ on Google · 1,700+ reviews No data, no fee Since 2013
MacBook Pro, opened for diagnosis
From $89No data, no fee

What we see every week

  • “Card not formatted” or “card error”
  • Photos show as gray or broken
  • Card not detected by camera or computer
  • Accidentally deleted or formatted
  • Cracked or bent card
  • Drone crash footage

How we get your data back

We make a full copy of the card and recover your photos and video from the copy. Your original card is never written to. Physically damaged cards get board-level work first.

Stop using the card right away. Taking new photos can overwrite the ones you want back.

What it costs

From $89

Free diagnosis. Firm price before any work. No data, no fee.

How long it takes

Diagnosis within 24–48 hours of arrival. Most recoveries are done 2–5 business days after you approve.

Our promise

If we can’t get your data back, you don’t pay for the recovery. You only risk the cost of shipping it to us, and we pay for the trip home.

From the bench
iPhone logic board diagnosis Result
Phone · Data recovery

A sister’s wedding photos and videos, back.

A dead phone holding the photos and videos from a sister’s wedding, with no backup.

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Component-level board inspection Result
Second opinion

An inflated quote somewhere else. A second opinion here.

Another business gave this customer an inflated quote for their recovery.

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Common questions

Can you recover a formatted SD card?

Often, yes, especially if nothing new was saved after the format. Stop using it and ship it.

Do you recover RAW and video files?

Yes. RAW photos from Canon, Nikon, Sony, Fuji and others, plus video from cameras, GoPros and drones.

How much does it cost?

Memory card recovery starts at $89. Free diagnosis, firm quote, no data no fee.

Common problems we solve

SD card says “not formatted”

Camera says “card not formatted” or “card error”? Don’t format it. We recover photos, RAW files and video from damaged SD cards by mail. From $89. No data, no fee.

See how

We also recover

Phones

iPhone, Samsung, Pixel, MotorolaFree diagnostic, then a firm quote

MacBooks

MacBook Air & Pro, Intel and Apple siliconFrom $99

Laptops & PCs

Dell, HP, Lenovo, ASUS, Acer, Surface, desktopsFrom $99

USB flash drives

Thumb drives, snapped connectors, “please format”From $89

iPads & tablets

iPad, Galaxy Tab, Fire, SurfaceFree diagnostic, then a firm quote

Liquid damage

Water, coffee, soda, pool, toilet, ocean. Liquid doesn’t kill your data right away. Corrosion does, slowly, over the next days and weeks. That’s why speed is everything.From $149
No data, no fee

Ready to get your files back?

Start your free mail-in. You’ll get a case number and a packing slip in about two minutes.

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