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Case studies

Real devices. Real recoveries.

Every case below came across our bench in Charlotte. Some are full recoveries. Some are lessons we want you to learn before it happens to you.

ResultPhone · Fire damage

A phone pulled from a house fire. Every file saved.

What came in

This phone came out of a house fire. The frame was scorched, the back was melted and the phone was completely dead.

What we did

We took it apart, assessed the heat damage on the board, and brought it back to life on our bench.

What happened

We brought it back with all of its data intact.

ResultPhone · Data recovery

A sister’s wedding photos and videos, back.

What came in

A dead phone holding the photos and videos from a sister’s wedding, with no backup.

What we did

Board-level diagnosis and repair so the phone could boot and the media could be copied off.

What happened

“They got everything back for me.”

… my photos and videos of my sister’s wedding but then I had the fortune of coming upon this amazing shop! They got everything back for me and I think even made my phone work faster!! …
Mo · Google review

Bench photo from our lab

ResultPhone · Broken screen

Broken screen, dead phone, nothing backed up.

What came in

The screen was broken, the phone was not working, and nothing was backed up anywhere.

What we did

We got the phone working long enough to capture all of the data, then restored all of it.

What happened

“We Save Data was able to capture and restore all my Data and everything!!!”

Lost all my data due to a broken screen. Nothing was backed up. Phone was not working and We Save Data was able to capture and restore all my Data and everything!!! Awesome experience and excellent customer. I am one HAPPY customer!!
Unithia McGruder · Google review

Bench photo from our lab

ResultSecond opinion

An inflated quote somewhere else. A second opinion here.

What came in

Another business gave this customer an inflated quote for their recovery.

What we did

A free diagnosis and an honest, firm price before any work started.

What happened

“We Save Data saved the day!”

We Save Data saved the day! I found We Save Data after almost being taken advantage of somewhere else! I received an inflated quote from another business & decided to contact We Save Data for a 2nd opinion. …
QC True Feedback · Google review

Bench photo from our lab

From the benchMacBook · Liquid

Why a spilled-on MacBook has to be turned off fast.

What came in

Liquid reached this connector on the logic board. With power still running through it, it burnt.

What we did

This is the kind of damage we rebuild at the component level to get a Mac to boot again.

What happened

The lesson: power off and unplug right away. Power plus liquid is what turns a cleanable spill into a burnt board.

From the benchMacBook Pro · Corrosion

Corrosion so bad the charge ports burnt.

What came in

Two MacBook Pro charge ports with heavy corrosion. It got so bad that the ports physically burnt.

What we did

Corrosion like this spreads along the board. We remove it, replace what it destroyed, and test every power rail.

What happened

The lesson: corrosion doesn’t stop by itself. The longer a wet device waits, the more there is to rebuild.

From the benchMacBook Air · Liquid

MacBook Air M1 (A2337) after a spill.

What came in

Liquid damage on an Apple silicon MacBook Air. On this model the storage is soldered to the board.

What we did

There’s no drive to pull. The board itself has to work again for the data to come off, so that’s what we repair.

What happened

The lesson: when a store says “we can only replace the board,” your data goes with the old one. Ask for a board-level lab first.

From the bench

Photo gallery

Straight off our bench. No stock photos.

No data, no fee

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